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Putting People at the Heart of Smart Places Development

Keeping customer experience at the forefront of your decision making is key to developing Smart Places. From construction companies to building management firms to local governments, all those involved in developing Smart Places have the opportunity to use the latest technologies to provide a greater digital experience and quality of life for their customers.

Wherever you are on your digital journey, we can help you to explore and design innovative Smart Place solutions that delight your customers and create spaces that are a joy to live, work and visit.
Our experts' insights on key vertical challenges
Visit Thought Leadership
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Monstarlab Marketing — 2 min. read
Monstarlab’s Approach to Smart Places Development
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“The service technology we’re developing challenges the industry status quo. Our approach is creating a global-digital ecosystem to provide the customer with more information and improved uptime.”

- Tony Black, President, Otis Services

Driving Transformation Rooted in Data and Human-Centered Design

A thorough understanding of customer behaviour informed by rich data allows for the development of highly personalized and relevant technologies. Creating smart places that address prevailing customer needs yet are built with agility to adapt to shifts in key social behavioural patterns.
Digital Strategy and Transformation
Prepare your business for tomorrow
Blend Physical and Digital Experiences
Create immersive and seamless consumer experiences
Data Analytics Strategy and Transformation
Plan your data future to win in the age of intelligence
Technology Consultancy
Reimagine your business with the latest technology and thinking

Smart Technologies in Practice

Visit our cases

Seasoned experts ready to support your digital journey

Smart Places Vertical Lead
James Hall
James Hall is the Executive Engagement Director of Monstarlab UK. He is a creative digital leader with 25+ years of experience in strategy, innovation, service and experience transformation. He leads our growth function in the UK and also heads our Newcastle office. He is passionate about using technology and the latest market thinking to create solutions that transform experiences; delivering value for clients, their customers and employees, and society.
Building Internal Digital Excellence
Jackie Du Plooy
20+ years experience in digital transformation, strategy & innovation and commercial management across industries, including BFSI, in several countries in the role of Client Partner. Focus has been on building high performing teams and sound strategic partnerships by bringing together delivery and commercial teams to drive the customer strategy and journeys of digital transformation.
Digital Master Planning & Design
Max Oglesbee
In his role as CEO of Monstarlab Americas, Max is responsible for all business operations in the Americas region, leading the team to shape technology to grow our businesses and delight their clients. Max has extensive industry experience including helping the world’s largest retailer to reinvent the shopping experience using digital tools, to creating a Digital Master Plan for Hudson Yards, the largest privately funded real estate development in US history.

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