Established in 1923, Fujitsu is the world’s 7th largest information and communication technology (ICT) company and no. 1 in Japan. Fujitsu offers a full range of technology products, solutions, and services. They have a yearly revenue of 3.952 billion yen (March 2018) and have approximately 132,000 Fujitsu employees supporting customers in more than 100 countries.
Monstarlab and Fujitsu worked together on other projects, both before and after the BuddyConnect project:
Before this project, Monstarlab and Fujitsu developed “Ask Saskia”, an AI-driven virtual support agent that aims to make the whole helpdesk experience in companies simpler and faster for the employees, while optimising work efficiency and reducing cost. This replaced their existing web-based service with native apps, for them internally and their global customer base.
In January 2020, Monstarlab was engaged in a new Five Day Sprint with Fujitsu and four different Police Forces, helping them embrace ways of working together to understand and define the problem around Out of Court Disposals. Sketching solutions, building a realistic prototype and finally putting the prototype into the real world by testing it with police officers. This will simplify processes, so that the police officers can spend more time on actual policing.